As a Ground Handling & Tailor-Made Holiday Specialists, we are passionate about our destinations and believe that our success comes from having a personal in-depth knowledge of the holidays we offer to a discerning traveller. Our passion allows us to compile more varied itineraries, including sights both on and off the beaten track, in order to offer a more diverse and complete holiday experience to our clients.
Our combined experience of over 20 years in tourism industry has helped us to offer a highly personalized service to our clients both nationally and internationally and we pride ourselves in delivering very good value for money holidays to our destinations.
JEL Group started by Mr. Liju Z. Mathew, one of the youngest and highly experienced travel professional in Gujarat carrying years of expertise in Handling Individual and Family travellers, leisure and Business groups, incentives, VIPs and CIPs, Conference and Tourist Charters in any Shape of Tourism in the countryside.
We at JEL Tours Pvt. Ltd., Ahmedabad, Gujarat, have always tried up to our responsibilities for creating journeys that match our exquisite destinations. That is why our striving for excellence never ceases to continue. It is a way that we give back to the places we love by bringing in enthusiastic travellers to these amazing places, and that’s what we do best. The men and women at JEL Tours Pvt. Ltd., Ahmedabad, Gujarat, some of whom have been with us right from the start to form our team, a team well equipped to meet the challenges of the new age travel, and cultivated enough to gratify all savvy travellers. They are splendidly experienced, and know what and how to and to believe in it.
We’ve grown from a small sized company catering to limited clients, now transformed one of the highly reputed Destination Management Company offering personalized service to clients. The core activities of JEL Tours Pvt. Ltd., Ahmedabad, Gujarat, is In-Bound Tourism, Domestic Leisure Travel & Business Travel. We have a profound knowledge and vast experience in In-Bound tourism. Best team, well maintained transport, multilingual tour Guides, special tour packages, tailor made itineraries, friendly Executives, and peerless hospitality made by JEL Tours Pvt. Ltd., Ahmedabad, Gujarat, as the most trusted/preferred Tour Operator in Gujarat, India
What is it that makes us what we are,
At JEL Tours Pvt. Ltd., Ahmedabad, Gujarat, continues to grow and as we serve an ever-increasing number of clients from around the world, it makes us even more aware of our responsibility to deliver the highest possible level of service at all times.
Our offices are staffed by professional, responsible, English speaking staff who are all trained in the latest Internet technologies with day to day supervision by Liju Mathew & always available to speak to you personally at any time.
Every member at JEL Tours Pvt. Ltd., Ahmedabad, Gujarat, is responsible and accountable for their actions. We are responsible to to provide an exceptional service and product. We take personal responsibility for the service you receive
We respond to your inquiries and your concerns as fast as reasonably possible.
For more than two decades we have been bringing travellers to India and they often become repeat clients. We stand proudly by our reputation and every new client is an opportunity to enhance it.
Creativity, education and continuous innovation are the essence of our company. We appreciate individual differences as it brings in unique views and a set of skills to the organization. Together we are always better
We, JEL Tours Pvt. Ltd., Ahmedabad, Gujarat, pride ourselves on being unique in the travel industry. We offer our clients a wide variety of activities for international traveller that makes each tour special and unforgettable.
From the moment of arrival until the moment of departure, you are in our care. You a have a private chauffeur to provide ground transport to and from all hotels, activities, sightseeing & transfers.
Trained and certified private guides accredited with State Tourism Ministries at each destination city to make the sightseeing experience unique and personalized. At times you may require an accompanying guide for multiple cities.
Our network offices located throughout Gujarat and nearby states to ensure safe and timely transport, accommodations and sightseeing. Our location managers will assist with all logistical issues on your tour.
You just have to decide on your travel dates, and select any of our tour packages to with us, or may be a combination of two or more, to fit into those dates. It can be done vice versa also.
All these programs are well researched for years and so can be purchased as it is. However if, you feel that these tours need to be fine-tuned to coincide with your flight schedule, and if you need to add or reduce a night in any city, then you must send us your request and our travel experts will get back to you shortly with necessary changes and the amended tour cost.
There are absolutely no cut off dates and any tour can be booked at any point of time.
If you do not like any of our tour packages, we suggest you send us an e-mail mentioning your requirements like the dates of travel, which category of hotels you are looking for to suit your budget, how many members are supposed to travel along with you, the name of cities or destinations like North India, South India or Nepal, Bhutan etc. As soon as we have these details from your end, we will design a tour especially for you and get back immediately. These details serve as an outline for our travel experts, who are working here round-the-clock to make a tailor-made tour for you.
We also have a dedicated department that looks after the very special interest of our clients and can offer custom designed services for the following tours, as well… Cultural & Heritage, Beaches, Tribals, Architecture, Archaeology, Photography, History, Culinary, Golfing, Museums & Art Galleries, Art & Craft (Textile), Tea Tasting, Festivals, Backwaters, Eco & Nature Trails, Birding & Angling, Hill Stations (Colonial legacy), Pilgrimages, Yoga & Meditation, Spirituality, Temples, Home Stays, Honeymoon & remote Islands.
One can often do our tours on his own if he has large quantities of Time, for rustling up for a permit to cross a border, finding suitable transport or getting into the queues to buy the train or Air tickets, Patience and willingness to forgo some safety measures. But a seasoned traveler would know, it can take hours and days of waiting in line, dealing with bureaucrats and triplicate forms, trying to get a taxi to the third office in a row that will send you to the fourth.
We are a well established “GROUND HANDLING COMPANY FOR GUJARAT”, based in India, also having a network of various “Partner Companies” within India & all across Asian continent to render top level services to our clients.
We also have a dedicated Research & Development team.
We are members of various prestigious National Associations like GUJARAT TOURISM (Government approved Travel agency) , GITA (Gujarat Inbound Tour Operators Association), IATO (Indian Association of Tour Operators) etc.
Our associate companies (i.e. Inbound Tour Company‘s in India) are all leading tour operating companies. They are duly recognized by local Tourism Ministries and best in the industries.
We have our own large fleet of latest cars and luxury coaches.
Due to our excellent relations with most of the hotels (through service providers), we receive very attractive special rates from them, which at times are approximately 50 to 60% lower than their rack rates.
Our post tour reports of various satisfied tourists can be read in our website column “Testimonials” which will give a brief idea of our services and reliability.
Our Customer Friendly Policies.
In our decade old operations, we have become one of the niche tour operators in this region., Gujarat, India.. Last year, in overall figures we have had more than 2500 tourists (consolidated figure through associates)
We advise you to arrange travel insurance in your country.
We take a very nominal charge (Booking amount) to initiate the reservations of your trips.
Booking request for Individuals (01-09 Pax)
More than 90 days – 10% of the complete tour cost
Within 89/60 days – another 25% of the complete tour cost
Within 59/30 days – balance 65% of the complete tour cost
Booking request for Groups (10 Pax& over)
More than 90 days – 25% of the complete tour cost
Within 89/60 days – another 25% of the complete tour cost
Within 59/30 days – balance 50% of the complete tour cost
* Full payment (for all bookings) – Must reach us 30 days prior arrival
* We do not levy any Bank or Service Charges on Credit card payment.
* All Travel documents can be emailed anytime after depositing the full deposit. However a physical copy is do handed over upon arrival.
Important note :
In addition to the aforementioned deposits shall also be payable (at the beginning itself) all other mandatory advance deposits as required by different suppliers or airlines (like few low cost carriers), to confirm their services/ and seats.
The money can also be paid at our payment gateway on our banker’s website, through your Master or Visa cards, or through a wire transfer to our Bank Account. Please find more details in our “Terms & Conditions section”.
Any correspondence exchanged between us will be kept confidential and not out-sourced to any third party under any circumstances. The credit card details you provide are safe since our Payment Gateway is approved by VERISIGN. Moreover your profile (name, Email ID, address, Telephone number) will be used only to communicate with you in regards to the services you are buying or availing. At no time this profile will be misused.
You are requested to get in touch with the nearest Embassy/ High Commission of the countries that you would like to travel, who will apprise you of all the formalities required.
Plenty of information is covered each destination in our website. This includes general information pertaining to weather conditions, passport & visas requirements, restricted area permits, customs & baggage, money matter and health related, transportation, accommodation, security, tipping, photography, clothing dress codes, shopping etc. If some information you want is still missing then do give us your feedback so that we can try and include it in our database.
Please read the cancellation plociies carefully given in two parts, (Part I & II) and for any Cancellation you should reach the dealing Office & respective Tour Booking Consultant via Fax / E-mail.
** An acknowledgement is a MUST from the dealing staff.
60 Days &more : 5% of the complete tour cost
59-45 Days : 25% of the complete tour cost
44-30 Days : 50% of the complete tour cost
29-21 Days : 75% of the complete tour cost
20 days &less : 100% of the complete tour cost
Also payable are (irrespective of number of days) .…
All advance deposits placed with hotels and other suppliers to confirm the tour arrangements.
All retention charges as levied by hotels or other suppliers, and governed by our mutual contract with them.
Please be informed that we negotiate Special Rates with hotels for our clients and to guarantee reservations with them, our exchange vouchers (45 days prior to the arrival) are issued and sent to their offices. This is also the stipulated time period to confirm any reservation, which also makes us liable for retention charges in case of any cancellation later.
Cancellation charges over air & train tickets will be as per the policies of the airlines and railways
Before signing up, you can call our office and a responsible representative will be communicating with you & as soon as you sign up your tour, the file will be assigned to one of our Tour Consultants and he will be directly responsible for your travelling and his telephone of both office as well as residence will be given. But you are most welcome to call our Managers/Directors whose telephone numbers are also given to you. Any-how, you will be provided with a list of our Associates’ Offices for all those cities wherever you are visiting. You can contact them any time during your travel for any assistance required.